24/7 Support: 1-800-555-HEMP

Support Center

Contact Options

Live Chat

Available Mon-Fri 9AM-5PM PST

Email Support

Typical response time: 24 hours
[email protected]

Common Solutions

Tracking Information Not Updating?

Carrier tracking systems may take 24-48 hours to update. If your package doesn't show movement after 72 hours, contact us with your order number.

Damaged Product?

Please send photos of damaged items and packaging to our support email within 48 hours of delivery for immediate assistance.

Last updated: March 28, 2025